Delivery
- Our aim is to only offer products on our website which we actually have in stock, so that there are no delays in sending your order to you.
- We despatch orders within 1 working day of receiving your order, by Royal Mail First Class, Next Day or by Parcelforce 24hr or 48 hr services. Therefore you should receive your order within 1-3 working days of placing the order.
- Some of our products are sent directly from our suppliers (also within 1 working day) – this does not normally cause delays, however it does means your order may arrive in more than 1 parcel.
- Next Day Delivery - we do offer an Express delivery service – this costs £6.00 extra. Please select Express service on the website. This is a Next Day service provided by Royal Mail, and is available Monday to Friday for orders placed before 12.00 noon. It does not guarantee Saturday delivery (although we have experienced that they do occasionally deliver such parcels on Saturdays). These deliveries do need to be signed for.
- If for any reason there is a delay, we will inform you immediately of the expected delivery date. If this is not acceptable to you, we will refund your money straight away.
If your parcel has not arrived with 3-4 working days, please advise us by email to enquiries@justkidswear.co.uk.
When your order is despatched from our warehouse, you will receive an email advising you of this. If the parcel has been sent on a Next Day or other Signed for service, the tracking number will be on this email.
POSTAGE CHARGES
United Kingdom & BFPO addresses
Standard Postage – £3.95 for delivery anywhere in the United Kingdom including BFPO orders.
Express delivery (next working day) – £6.00 extra (Monday to Friday). You can select this Express option on the website, and must place your order by 12.00 noon for your order to go out the same day. Express orders placed after noon will go out the following day. These orders will require a signature on delivery.
Currently we offer FREE postage for orders over £45.00 – this offer may change from time to time.
You will be able to check the postage charges on the website before you pay for your order. Postage charges can only be calculated once you have confirmed your Delivery address.
European Delivery
The postage charge for European countries is £6.00 (GBP6.00).
International (outside Europe)
The postage charge for International orders is £12.00. (GBP12.00).